Privacy Policy — de7777 Protects Your Data

1. Data We Collect

de7777 collects personal data through several channels: directly from you when you register or use the Platform, automatically as you interact with the site, and from trusted third-party payment and identity-verification partners. Below is a detailed breakdown of every category of personal data we may hold about you.

1.1 Registration Data

When you open a de7777 account, you are required to provide the following information:

• Full legal name — used for identity verification and account ownership.
• Date of birth — to confirm you are aged 18 or above, as required by our responsible gaming policy.
• Residential address — including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postal code.
• Email address — used for account communications, security alerts, and optional marketing messages.
• Mobile number — used for two-factor authentication and account recovery.
• Preferred currency — BDT (Bangladeshi Taka) by default for all de7777 accounts.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request and securely store copies of the following documents:

• National Identity Card (NID) issued by the Bangladesh Election Commission.
• Passport (bio-data page).
• Driving licence.
• Proof of address: utility bill, bank statement, or official correspondence dated within three months.
• Payment method confirmation: screenshot or reference number confirming ownership of the bKash, Nagad, Rocket, Upay, or bank account used for deposits.

KYC documents are stored in encrypted form and are accessible only to authorised de7777 compliance team members. They are never shared with marketing or product teams.

1.3 Financial Transaction Data

Every deposit and withdrawal you make on de7777 generates a transaction record, which includes:

• Transaction date, time (Bangladesh Standard Time, BST UTC+6), and amount in BDT (৳).
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank).
• Transaction reference number provided by the payment provider.
• Resulting account balance after the transaction.

1.4 Gameplay & Betting Data

de7777 automatically records all gaming and betting activity on your account, including:

• Games played, bet amounts, win/loss outcomes, and session durations.
• Sports betting selections (e.g., cricket BPL match outcomes, T20 markets, IPL fixtures).
• Bonus activations, free bet claims, and wagering progress.
• Self-exclusion or cool-off requests and their activation dates.

This data is used for responsible gaming monitoring, fraud detection, and improving game recommendations. It is not shared with game providers in a form that identifies you as an individual.

1.5 Technical & Device Data

When you access the de7777 Platform, our servers automatically collect certain technical data:

• IP address and approximate geolocation (country and city level).
• Device type, operating system, and browser version.
• Pages visited, links clicked, and time spent on each section of the Platform.
• Referring URL (the page you visited before arriving at de7777).
• Session identifiers and cookie data (see Section 3 for full cookie details).

1.6 Communications Data

If you contact de7777 support via live chat, email, or any other channel, we retain a record of that communication including the content of messages, timestamps, and any attachments you provide. This record is used to resolve your query, improve our support quality, and maintain a history of interactions for dispute resolution purposes.

2. How We Use Your Data

de7777 processes your personal data only for lawful, specific purposes. The table below summarises the primary purposes for which your data is used and the lawful basis for each processing activity.

de7777 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If our fraud detection system flags your account for review, a member of the compliance team will assess the case before any action is taken.

2.1 Marketing Communications

If you have opted in to receive marketing communications from de7777, we may send you promotional emails or SMS messages about new games, bonus offers (such as Eid special promotions or Pohela Boishakh deposit bonuses), and cricket betting markets. You can opt out of marketing communications at any time by contacting our support team at support@de7777.app or by following the unsubscribe link in any marketing email. Opting out of marketing does not affect your ability to use the Platform or receive essential account communications.

3. Cookies & Tracking Technologies

de7777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device by your browser. Cookies do not contain executable code and cannot be used to install software on your device.

3.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your de7777 session and security cookies that protect against cross-site request forgery (CSRF). These cookies cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Remember your preferences such as preferred language setting (English), your last used payment method, and your responsible gaming settings (e.g., active deposit limits). These improve your experience but are not essential.
• Analytics Cookies: Used by de7777's internal analytics tools to measure page views, session durations, and navigation patterns. This data is aggregated and anonymised. de7777 does not use Google Analytics or other third-party advertising analytics services on its Platform.

3.2 Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to view, block, or delete individual cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your de7777 account. Instructions for managing cookies in popular browsers are available on each browser's official help page.

4. Data Sharing & Third Parties

de7777 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the limited circumstances described below, and only with parties who are contractually bound to protect it to the same standard as de7777.

4.1 Payment Processing Partners

To process your BDT deposits and withdrawals, de7777 shares the minimum necessary financial data with our payment processing partners, which include bKash, Nagad, Rocket, Upay, and banking institutions such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank, as well as international card networks Visa and Mastercard. These partners receive only the transaction data required to complete the payment and are prohibited from using it for any other purpose.

4.2 Identity Verification Services

de7777 may use trusted third-party KYC verification providers to assist in validating the identity documents you submit. These providers process your data solely for the purpose of verification and are contractually prohibited from retaining or using your data beyond that scope.

4.3 Game Software Providers

The games available on de7777 are developed and maintained by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may receive anonymised gameplay data (such as bet amounts and game outcomes) for the purpose of game performance monitoring and fairness certification. They do not receive your name, email address, or payment details.

4.4 Legal & Regulatory Disclosure

de7777 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where we are legally required to do so, where disclosure is necessary to protect the rights, property, or safety of de7777 or its players, or where we have a good-faith belief that disclosure is required to prevent an imminent threat of harm.

4.5 Business Transfers

In the event that de7777's business or assets are transferred to a third party (for example, through a merger, acquisition, or restructuring), your personal data may be transferred as part of that transaction. If such a transfer occurs, de7777 will take reasonable steps to ensure that the acquiring party maintains the same standard of data protection described in this Privacy Policy, and we will notify you via email or a prominent notice on the Platform before your data is transferred.

5. Data Security

de7777 takes the security of your personal data seriously. We implement a layered approach to information security that includes both technical and organisational measures designed to protect your data against unauthorised access, loss, destruction, or alteration.

5.1 Technical Security Measures

• SSL/TLS Encryption: All data in transit between your device and de7777's servers is encrypted using industry-standard TLS 1.2 or higher. The de7777.app domain uses HTTPS exclusively.
• Encrypted Data Storage: Sensitive data at rest — including KYC documents, payment details, and password hashes — is stored using AES-256 encryption.
• Password Security: Player passwords are stored as salted cryptographic hashes. de7777 staff cannot view your password in plain text. If you forget your password, a secure reset process is initiated — your password is never sent by email.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Only authorised personnel with specific job functions can access player data, and all access is logged and audited.
• Vulnerability Monitoring: de7777's infrastructure is subject to regular security reviews and penetration testing to identify and remediate vulnerabilities before they can be exploited.

5.2 Organisational Security Measures

• All de7777 staff who handle personal data are trained in data protection obligations and best practices.
• Access to production systems containing personal data requires multi-factor authentication (MFA).
• Third-party vendors who process personal data on de7777's behalf are vetted for security compliance before engagement and are subject to contractual data protection obligations.

5.3 Security Incident Response

In the event of a data security breach that is likely to result in a risk to your rights and freedoms, de7777 will notify affected players without undue delay. Notification will be sent to the email address registered on your account and will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the measures de7777 has taken or proposes to take to address the breach.

6. Your Rights Over Your Personal Data

As a de7777 player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team at support@de7777.app. We will respond to all rights requests within 30 days of receipt.

6.1 Right of Access

You have the right to request a copy of all personal data de7777 holds about you, along with information about how it is being processed. We will provide this information in a clear, structured format. There is no charge for a standard access request.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information (such as your email address or mobile number) directly through your de7777 account settings. For changes to identity documents or date of birth, please contact support and provide supporting documentation.

6.3 Right to Erasure

You may request that de7777 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing based on legitimate interests and there are no overriding legitimate grounds. Please note that the right to erasure is not absolute — de7777 may be required to retain certain data (such as financial transaction records) to comply with legal obligations. In such cases, we will inform you of the data we are unable to delete and the reason why.

6.4 Right to Restriction of Processing

You may request that de7777 restrict processing of your personal data in circumstances such as where you contest the accuracy of the data (pending verification), where processing is unlawful but you prefer restriction to erasure, or where you have objected to processing and are awaiting the outcome of that objection.

6.5 Right to Data Portability

Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV) and to transmit it to another controller.

6.6 Right to Object

You have the right to object to the processing of your personal data where de7777 relies on legitimate interests as its lawful basis. You also have an absolute right to object to processing for direct marketing purposes, including profiling for marketing. Where you object to marketing, de7777 will cease all marketing processing immediately without requiring justification.

6.7 Rights Related to Automated Decision-Making

de7777 does not make solely automated decisions that produce legal or similarly significant effects. Where automated systems (such as fraud detection) flag an account for review, a qualified human team member will always review the case before any consequential action is taken. You have the right to request human review of any decision that significantly affects your account.

7. Data Retention

de7777 does not retain personal data beyond the period necessary for the purposes for which it was collected, except where longer retention is required by legal, regulatory, or contractual obligations. The following table summarises our standard retention periods by data category.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

8. Policy Updates & How to Contact Us

8.1 Changes to This Privacy Policy

de7777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the features available on the Platform. When we make material changes, we will notify you by posting a prominent notice on the Platform and by sending an email to the address registered on your account at least 14 days before the changes take effect. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.

Your continued use of the de7777 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should close your account and cease using the Platform before the revised Policy takes effect.

8.2 Children's Privacy

de7777 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a player has provided personal data and is under 18 years of age, we will immediately close the account and delete all associated personal data. If you believe a minor has registered on de7777, please contact us immediately at support@de7777.app.

8.3 Third-Party Links

The de7777 Platform may contain references to third-party services such as payment providers (bKash, Nagad) and game studios (Pragmatic Play, Evolution Gaming). This Privacy Policy applies solely to data collected and processed by de7777. We are not responsible for the privacy practices of third-party services and encourage you to review their respective privacy policies before providing them with any personal data.

8.4 Contact Us & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way de7777 handles your personal data, please contact our Data Protection team:

• Email: support@de7777.app
• Response time: We aim to acknowledge all privacy-related enquiries within 2 business days and provide a full response within 30 days.
• Operating hours: 24/7 — Bangladesh Standard Time (BST, UTC+6).

If you are not satisfied with de7777's handling of your personal data or privacy complaint, you have the right to escalate the matter to the appropriate data protection authority or seek independent legal advice.